Frequently Asked Questions
Everything you need to know about your divine shopping experience.
What is the typical shipping time for orders?
We process all orders within 1-2 business days. Domestic shipping typically takes 3-5 business days, while international shipping can take 7-14 business days depending on your location.
What is your return policy for apparel and accessories?
We offer a 30-day return window for unworn and unwashed items with original tags attached. Please note that for hygiene reasons, earrings and certain intimate apparel are final sale.
How do I ensure I am ordering the correct size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing your results to our charts, as sizing can vary between our artisanal collections.
Are the materials used in your jewelry ethically sourced?
Yes, Goddess Isis Books & Gifts is committed to ethical sourcing. We work closely with suppliers who guarantee fair labor practices and sustainable mining for all our gemstones and metals.
Do you offer gift wrapping for special occasions?
Absolutely. You can select the 'Gift Wrap' option at checkout, which includes a premium branded box, parchment tissue paper, and a personalized handwritten note.
How can I track the status of my shipment?
Once your order is dispatched, you will receive an email containing a tracking number and a link to our carrier's portal to monitor your package's journey in real-time.